It depends on the item and where it is going. Most of our shipments go UPS Ground and the rate can vary from $12-$25. Since our breads are securely packed in large and rather heavy containers, "Next day Air", "Second Day Air" and "Three Day Select" range in price from $40.00 to over $100.00. The charge for all "AIR" shipping is quoted on an individual basis. About 97% of our shipping is Ground. If you are unsure what service rate your shipment needs to go please contact your local store.

We ship most of our orders on Tuesdays and Wednesdays so that we can send them "UPS Ground" and avoid the high cost of "AIR" shipments. If your order is placed later in the week, it will most likely be shipped the following Tuesday. Some shipments (for example the West Coast) must go "AIR" to ensure that they arrive fresh and within three calendar days.

The UPS web site provides a Time-In-Transit Chart at: http://www.ups.com/maps?loc=en_US&WT.svl=SubNav This web site provides an estimated time in transit from our shipping zip code of 37377. Or you can view the UPS Shipping Map Here. Any shipment with a time in transit over 3 days via ground will have to be shipped at a higher level of service. Please keep in mind we do not ship over the weekend and typically only ship on Tuesdays and Wednesdays.

Yes, we have now added the ability to send gifts to multiple addresses. Make sure to add all the gifts you wish to send to your cart and then allocate each gift to your recipient.

We have tested our shipping process thoroughly and feel that the three-day shipping limitation ensures fresh products when they arrive. In any case, all of our products are guaranteed to be fresh. All shipments include handling and freezing instructions.

If you have given us a correct and current E-Mail address our system will generate a UPS tracking number that will allow you to follow the progress of your shipment. Please keep in mind that many E-Mail providers routinely block E-Mails that they view as spam.

Not from our website. Generally we ship out on the next available "UPS Ground" shipping date. During holiday periods we attempt to schedule your gift so that it arrives just before the appropriate holiday. If your requirements are different, please call the shop during normal business hours so we can meet your needs.

Yes, you may order pick up orders at participating stores.

Due to the lead time that it takes to make our products certain days will be unavailable for pickup depending on when you are trying to order. We are closed on Sundays and Mondays and might have closed off other days due to over-capacity. Contact your local store with any questions.

Due to the many specials we run throughout the month it is hard for us to capture every price accurately. Place your order and any sales or bundled pricing will occur on the day you pick up your order.